Job Title: Installer/Technician
Location: East Arkansas Video, Forrest C, AR
Department: Technical
Reports To: Installation Supervisor

Safety-Sensitive Position
Pursuant to Act 593 of the Arkansas Medical Marijuana Amendment

Summary of Job
Under general supervision, performs a variety of duties pertaining to the installation, reconnection
and disconnection of Company's service to customer's homes, apartments or condominiums and com-
mercial properties. Complies with Company safety procedures, installation techniques and guidelines as
well as Company policies for the "On-Time Guarantee".
Essential Functions of the Job

Performs all duties safely in accordance with Company safety policies, training and pro-
cedures.

Reports all hazardous conditions to immediate supervisor for correction.

Performs new cable installations from system feeder tap port to customer's equipment in-
terface. This includes aerial/underground drops and inside wiring.

Troubleshoots and finds drop related problems.

Replaces or rewires house drops or any part thereof when it is necessary to correct cable
signal or reception problems.

Performs signal tests to determine that customer reception is satisfactory. Corrects sig-
nal problems when created during installation process.

Performs reconnections of cable television service in previously wired residences.

Performs changes in service (upgrades and downgrades) as requested by the customers
and according to Company policies.

Disconnects service when terminated by the customer for any reason, and recovers
Company equipment from pole or Customer's premises.

Completes all documentation and paperwork, and submits all documentation to the ap-
propriate individual(s) as required by system directives.

Coordinates with scheduling, dispatch, or supervisors on job status, problems encoun-
tered, and rescheduling requirements.

Spend a significant amount of workday in a Company vehicle. Is responsible for safe
care and use of Company vehicle, tools and equipment at all times.

Informs customer in the proper operation and use of customer's cable television equip-
ment. Provides customer with information on company services and rates.

Educates customers about types of services offered.

Must possess good people skills.

Must have excellent work habits and demonstrated ability to perform job to a high degree
of satisfaction.

Must be able to climb poles and/or ladders, and to work safely from heights.

Must be able to handle and carry ladders and weights up to 120 pounds.

Must be able to work in confined spaces including, but not limited to, attics and crawl
spaces beneath homes.

Must meet established company standards of appearance and demeanor at all times.

Must be able to complete the work assigned without assistance.

Must have a valid driver's license and driving record and must meet the requirements out-
lined in the company's policy and/or safety manual(s).

Must be able to safely drive Company vehicle provided for use in conjunction with job.

Must possess a good attitude and work well with other company employees, manage-
ment and provide excellent customer service.

Agrees to complete NCTI courses through Service Technician level on a regular basis.

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

Performs other duties as assigned by immediate supervisor.
Education and Experience Requirements:

The preferred candidate will have at least one-year experience in cable television or re-
lated industry residential and/or commercial structure installation techniques.

Candidate shall have demonstrated knowledge and skill in applying required SCTE and
Company required techniques to job.

High School Diploma or GED equivalent with some college, building trades, or electronic
technical training preferred.

Ability to read, write and perform addition, subtraction, multiplication and division mathe-
matical equations.

Environmental Conditions
The work environment characteristics described here are representative of those an employee encoun-
ters while performing the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to high, precarious places and
outside weather conditions. The noise level in the work environment is usually moderate.
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to

perform the essential functions of this job successfully. Reasonable accommodations may be made to

enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle,
or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand; walk;
sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move,
push, pull, or carry up to 50 pounds from a level of 0 inches to a level of 72 inches; sitting up to 8 hours a
day; driving up to 8 hours a day, frequently lift and/or move, push, pull or carry up to 100 pounds, and oc-
casionally lift and/or move more than 100 pounds. The employee will frequently be required to carry and
climb ladders and, occasionally, climb utility poles; stand up to 4 hours per day on a concrete surface.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vi-
sion, depth perception, and the ability to adjust focus. Environmental conditions include routine exposure
to loud noises, chemicals, and eye hazards (VDT).

Equipment Used

SCTE training materials and Company guidelines

Safety Equipment

Signal Leakage Meter

Volt Ohm Meter

Field Strength Meter

Routine installation tools; i.e., Drill, Hammer, Screwdriver, Fitting Preparation Tools,
Crimping Tools, Cable Cutters, and miscellaneous sharp instruments.

Material Safety Data Sheets available for items used in connection with job.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reason-
able accommodations may be made to enable individuals with disabilities to perform the essential func-
tions.

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WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encoun-
ters while performing the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to high, precarious places and
outside weather conditions. The employee also spends a significant amount of their day driving a Com-
pany vehicle. The noise level in the work environment is usually moderate.
OTHER

The successful candidate must pass random drug screenings, have a satisfactory driving record through-
out employment, and be willing to be contacted by company cell phone and receive calls at home as nec-
essary to conduct system-related business. The candidate must pass a DOT physical as well as being
certified as such.

Note: This is not an exhaustive list of essential functions and requirements for this position may
be supplemented as necessary.

Acknowledgment:

The above statements reflect the general details considered necessary- to determine the essential
functions of the position identified and shall not be construed as a detailed description of all work
requirements inherent in the position. I may be required to perform additional tasks necessary to
meet the standards of quality and care.
I acknowledge that I have read and understand this position description and have had the oppor-
tunity to ask my supervisor about any points I needed help understanding. Therefore, I hereby
state that I can perform the essential functions of this position with or without reasonable ac-
commodation.

____________________ _________________________ ___________________
Name (please print) Signature Date

EAST ARKANSAS VIDEO, INC. IS AN EQUAL OPPORTUNITY EMPLOYER.

EAST ARKANSAS VIDEO, INC. DOES NOT DISCRIMINATE BASED ON RACE, COLOR,
RELIGION, NATIONAL ORIGIN, AGE OR GENDER. APPLICANTS MAY NOTIFY THE
EEOC, FCC, OR OTHER APPROPRIATE AGENCY IF THEY FEEL THEY HAVE BEEN

DISCRIMINATED AGAINST.

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Excellent Compensation Benefits Are Provided

• Competitive wage

• Relocation assistance

• Supplemental benefits available

• Medical insurance offered

• Paid sick and vacation

• One week of vacation after 90 days

• Paid holidays

• Paid personal day and floating holiday

• Paid parental leave

• Life and disability insurance coverage

• 401K matching contribution by the company

• Profit sharing

• Take-home company vehicle provided

• Company-provided cell phone

• NCTI Educational Training Reimbursement Program

• Employee Assistance Program

Qualified Applicants can apply by any of the following options:

• Apply online at: https://jobs.wehco.com/application/cable/

• Email resume to: tallen@wehco.com

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